We will issue a full refund, less a 10% cancellation fee, for written cancellation requests received on or before October 15, 2025, at 11:59 PM EST. Cancellation requests received between October 16, 2025, and November 10, 2025, at 11:59 PM EST, will be issued a 50% refund, less a 10% cancellation fee. No refunds will be offered for paid items after November 10, 2025. Refunds will be processed 5 to 7 business days after the cancellation request has been processed and confirmed to the method of payment on the attendee record. If you have not received a refund by December 15, 2025, please contact the events team at events@placer.ai.