Thanks for Visiting!

Register for free to get the full story.

Sign Up
Already have a Placer.ai account? Log In

NYC Office Recovery

By 
Shira Petrack
December 13, 2021
NYC Office Recovery
SHARE
Explore our free tools to get timely insights into key industries
Check out the latest trends for
No items found.
Key Takeaways

This article features data from the Placer.ai NYC Building Index, which aggregates visit data from over 70 major office buildings in New York City to track the workplace recovery. 

Workplace Recovery Continues

The workplace recovery, which suffered a brief setback in September as the fourth COVID wave swept through the United States, is continuing apace. October visits were down by 47.7% Yo2Y, and the November visit gap shrunk even further to 34.3% – a major leap given that the Yo2Y visit gap had been hovering at around 50% for the previous four months. 

The fact that office foot traffic bounced back so quickly after this fourth COVID wave indicates that Americans are ready to return to their workplace. While office attendance may have dropped as the risk of infection rose, it seems that the novelty of 100% work-from-home has worn off, and people didn’t waste time going back to the office - at least partially - once the risk subsided.

The month-over-month foot traffic growth confirms the consistency of the recovery. Office visits have increased almost every month since March compared to the month before, with the only major exceptions in August and September – at the height of the fourth COVID wave. 

The office recovery took off in March, as office visits in NYC rose by 53% compared to February. Growth leveled off in April, but visits took off again in May, June, and July, as Month over Month foot traffic rose by 10.8%, 27.3%, and 18.2%, respectively. And following the dips in August and September, visits took off again in October and November, with 26.2% and 12.5% MoM growth, respectively.

The increase in office foot traffic reveals the transition underway from a work-from-home model towards a more hybrid model. While many workers may not be returning to the office every day, the office foot traffic increase is significant enough to bode well for the future of office buildings.

What’s Next for the Office Recovery? 

It is always tough to predict the future based on past trends, and it is even tougher to do so after a global pandemic turned the world upside down. Nevertheless, looking at the monthly baseline change in NYC office building occupancy in 2019 can give us a sense of where the office recovery may be headed in 2022. 

In the past, March through July have been the strongest month for office foot traffic, with the sector getting another bump in visits in late fall/early winter. The March through July bump of 2019 is consistent with this year’s pattern of MoM increases in March – July, and the increase in visits in October also seems in line with this year’s visit patterns. So while this year’s MoM increase in November may have been higher than usual – perhaps due to the overall lower office occupancy this year and the fact that people are still coming back to their workplace – it seems that the visit trend of 2019 is pretty close to the visit trend of 2021, and is likely to continue in 2022. 

This means that we can expect office visits to continue rising in December, but the recovery may stall a bit in January and February 2022 as the cold weather sets in and people accustomed to working from home stay in their comfort zone. Come March, however, office visits will likely rise once more, and office buildings may make a full recovery by July 2022. 

Will NYC office building foot traffic continue to rise? 

Visit Placer.ai to find out. 

Learn how downtown regions across US cities are measuring up with our free tools.
Check out the latest trends for
No items found.

Related Topics

Explore our free tools to get timely insights into key industries
Check out the latest trends for
No items found.
SHARE
Get 3 brand & industry
breakdowns every week
Subscribe to the newsletter
Oops! Something went wrong while submitting the form.

Get a Demo

Please enter your first name
Please enter your last name
Please provide a valid email
Please enter your email
Please enter company name

Thanks for reaching out!

One of our experts will be in touch soon

Try Placer.ai Free
Oops! Something went wrong while submitting the form.

Recent Publications

Get 3 brand & industry breakdowns every week

Subscribe to the newsletter
Dutch Bros. & Sprouts: Beverage-Led Success
Off-Price Apparel: Off to a Strong Start in 2025
Visitation Trends and Shopping Behaviors at Walmart & Target 
Restaurant Success in 2025: Experience, Convenience, and Familiarity
Home Improvement Segment Shows Stability
Fitness Starts Strong in 2025
The Meat of the Matter: Bloomin’ Brands in 2024
The Beat of the Bowl: Visitation Patterns for CAVA and sweetgreen
Women's Sports on a Roll: Packed Stadiums, The Sports Bra Bar & Restaurant, and Impacting CRE
Year of the Dragon, Luckiest Animal in the Zodiac: Will that Luck Hold for Asian-Themed CRE?
Washington DC: How the Population in Our Nation's Capital has Evolved Following the Pandemic
What First Half 2024 Visit Trends Tell Us About What to Expect in the Second Half
What Does Walmart’s Results Mean for Other Discretionary Retailers?
Warehouse Clubs: Younger Visitors Support Growth
Wayfair: Early Impressions from Wayfair's New Wilmette Store
We're All Mad for March Madness: NCAA Women's Basketball is Breaking All Sorts of Records
Warehouse Clubs: Finding the Perfect Timing
Ulta: A Thing of Beauty
The Sweet Smell of Success: How CPG Brands are Bringing Their Brands to Life with Experiential Stores
Urban Outfitters: High Income, Specialty Fleets Still Thriving
The Silver Lining to Mall Anchor Department Store Closures
Ulta Beauty: Store Visits and Target Partnership Driving Category Market Share
The Secret to Trader Joe's Success in 2023
Tractor Supply: Visitation Share Gains Continue Despite Weather-Related Disruptions
Takeaways from the 2024 Fast Casual Executive Summit
The Lure of Waikiki and Beyond: The Feel of Fifth Avenue on Oahu?
Target: Circle Week Shows Signs of Success
Suiting Up in Boston: Newbury Street Suitsupply Store Showing Signs of Strength
Takeaways from Shoptalk Fall
Stew Leonard’s: Specialty Grocery Still a Shining Example
Small Towns, Deepening Pockets: How Migration is Changing the Face of Boise
Studs: Reinvigorating the Accessories Category
South Asian Influence on Sports, Groceries, and Malls
Starbucks: Silver Linings After a Difficult Quarter
Shopping "High-Low": Escada and Club Monaco share space in Beverly Hills
Round1 Entertainment Expands with Spo-Cha Concept
Self-Storage: More Industry Consolidation Ahead
Self-Storage: Consolidation Driving Year-Over-Year Increases in Visits
Return to Office is Hot in Miami: Placer's New Return to Office Dashboard Launches
Restaurants: Bifurcation Here Too
Self-Storage: More Consolidation as Public Storage Acquires Simply Self Storage
Return to Office Insights: Miami and New York in the Lead
RFDC Takeaways: Lessons from CAVA and Other Restaurant Visit Share Winners
Pop-Ups Drive Excitement and Foretell Brand Demand
Restaurants: Where Do We Stand After Q1 2024
Restaurant Outlook 2024: Year of New Location Expansion Plans?
Reformation: Building an Apparel Destination
Pickleball and Padel: Saviors for Malls, but Threats to Tennis Courts?
Regional Grocery Update: Consumers Seeking Out Lower Prices
QSR Visit Trends: What Gives?
Performing Arts: Takeaways from the California Presenters Conference and Spotlight on Arizona Venues
Public Storage: Self-Storage Demand Resilient
QSR Chicken: Driving the Industry's Growth
Planet Fitness: Signs of a More Resilient Fitness Club Visitor?
Parks, Recreation Centers, and Redeveloped Malls: Community Glue
Outlet Malls: Ontario Mills Leads Black Friday, Arundel Mills Tops November Visitation
Olympics Boost: PR is Priceless
Olympic Inspiration: Is the Fitness Category Bringing Home the Gold?
Outlook for Holiday Thrifting: Inflation, Sustainability, and Gen Z Fuel Growth
Oklahoma, OK!: The Opening of Tulsa Premium Outlets Kickstarts Excitement
"Must-Have" Tenants for 2025: Top Brands to Elevate Your Outdoor Shopping Center
National Restaurant Association Show Takeaways: Who’s Winning the Food Fight?
Non-Traditional Anchors: Cheers or Jeers for Those Replacing Sears?
McDonald's: Where Do Whitespace Opportunities Exist?
Megamalls: All-Day Experiences, Entertainment, and Dining
Mercado Gonzalez: This Mexican Food Hall is a Magnet
Messi Mania hits Miami and LA
Luxury Outlet Malls: Seeing Strong Back-to-School Traffic and the Lure of Luxury
McDonald's: "Adult Happy Meal" Sets a High Bar for QSR Promotions
McDonald’s Swift E. Coli Response Should Minimize Traffic Impact, and SpongeBob’s a Hit at Wendy’s
Measuring the Impact of California’s Minimum Wage Increase on Restaurants
McDonald’s Joins the Restaurant Value Wars of 2024
McDonald’s and the Evolving State of Food Retail
How Have Winter Storms Impacted Retail Visits?
Luxury and Sustainability are the Ethos Driving 1 Hotels
Market Spotlight: How New Mexico Highlights its Cultural and Arts Scene to Drive Business and Leisure Tourism
Marine Layer: "Perfect for a 7-Day Weekend Kinda Lifestyle"
Market Spotlight: Downtown DC Breathes a Sigh of Relief as Washington Wizards and Capitals Stay Put
Kroger/Albertsons: Assessing the Aftershock
Lions and Tigers and Bears, Oh My!: Aquariums and Zoos trends from A to Z
Limited Too: Brand Relaunch Has Millennials in Mind
Let's Get Physical! Fitness Chains in Better Shape to Withstand Economic Volatility
Kohl's + Babies"R"Us: Early Learnings from Newly Opened Michigan Locations
ICSC Takeaways: Retail Optimism, Getting Creative with Formats, Impact of Hybrid/Remote Work, and Miami is Hot
Ikea: Why Invest More in Home Furnishing Retail Now?
In-N-Out Burger: What to Expect as the Brand Moves East
Haunted Car Wash? Tunnel of Terror “Boo”sts traffic by 3x
Hispanic Grocery Chains: Celebrating Cinco de Mayo‍
Housewares Retail: Kitchen Focused Chains Still Thriving
Home Improvement: Harbor Freight and Ace Hardware Drive Outperformance through Smaller Markets
Home Furnishing: 2024 Outlook for Housewares, Mattress, and Furniture Retail
Happy Hispanic Heritage Month! Popularity of Hispanic Grocery Underlines Growing Appetite for Latin Foods
Holiday 2024: Time is of the Essence
Hispanic Grocery: Customizing the Merchandise Assortment to the Neighborhood
Happy Nowruz! Celebrating Persian New Year with a Tour of Tehrangeles
Happy Lunar New Year Part 2: Vietnamese, Korean, and Pan-Asian Malls
Gifting, Paper and Books: Consumers Crave More in One Place
Golf's COVID Comeback: PGA Superstore Reaping the Benefits
GEN Korean BBQ House: IPO Filing Underpins the Importance of Experiential Dining
Formula 1: U.S. Grand Prix Expansion Winning Key Visitor Segments