Thanks for Visiting!

Register for free to get the full story.

Sign Up
Already have a Placer.ai account? Log In
Retail

Checking in With Department Stores: Nordstrom and Macy’s

Find out what foot traffic data from 2023 and 2024 can tell us about what lies ahead for Nordstrom and Macy's this holiday season.

By 
Bracha Arnold & Lila Margalit
November 6, 2024
Checking in With Department Stores: Nordstrom and Macy’s
SHARE
Explore our free tools to get timely insights into key industries
Check out the latest trends for
No items found.
Key Takeaways
  • Department Store visits follow predictable seasonal patterns, experiencing their largest visit spikes relative to a year-to-date (YTD) weekly visit average during the last two months of the year. 
  • Nordstrom and Nordstrom Rack enjoyed solid year-over-year (YoY) quarterly visit growth in Q3 2024, with visits elevated by 1.4% and 5.0%, respectively. Weekly visits to the two chains also showed growth ahead of the holiday shopping season. 
  • Macy’s and Bloomingdale’s also outperformed the wider department store category – with Bloomingdale’s enjoying slight YoY bumps in Q2 and Q3 2024. Analyzing fluctuations in monthly visits over the past few years suggests that they are likely due for a major uptick as the holidays approach.

Last year’s holiday shopping season was an impactful one, with many categories seeing record-breaking sales and visits. And perhaps no category benefits from Q4 peaks quite like department stores, which see major foot traffic spikes on Black Friday and in the run-up to Christmas. 

So with Q4 2024 seemingly primed to be another strong season, we took a look at department store visitation patterns this year and during previous holiday seasons to see what might lie ahead for the category in the coming weeks. 

Predictable Seasonal Patterns

The holiday shopping calendar often begins as early as October, as consumers start preparing for Halloween before shifting their focus to Thanksgiving, Black Friday, and Christmas. This time of year tends to be one of the busiest for many retailers, as it encompasses a variety of shopping needs, including gifts and seasonal celebrations. 

And one retail category that sees major visit increases every holiday season is department stores. Chains like Nordstrom, Macy’s, and Bloomingdale’s experience substantial spikes in visits throughout Q4 as shoppers flock to their locations to take advantage of sales and find gifts for their loved ones.

And though consumers’ holiday shopping behavior varies somewhat each year, analyzing weekly fluctuations in visits to department stores reveals some predictable patterns. Every year, visits to department stores see modest increases during major retail events like Valentine’s Day, Mother’s Day, and back-to-school shopping season – before surging during the week of Black Friday (week 47) and then again in the run-up to Christmas. During the week of last year’s Black Friday, for example, department store visits soared 65.2% above the 2023 weekly average – only to go even higher (122.8%) during the week before Christmas (week 51). 

Nordstrom Picks Up The Pace

Nordstrom is one department store that seems poised to enjoy a particularly robust holiday shopping season this year. The chain, which operates more than 90 of its namesake stores, also has an off-price banner – Nordstrom Rack – with over 250 locations. And both brands have enjoyed stable visit growth since April 2024 – with quarterly YoY visits to Nordstrom and Nordstrom Rack elevated by 1.4% and 9.6%, respectively, in Q2 2024, and by 1.4% and 5.0%, respectively, in Q3 2024. By contrast, the wider department store category sustained consistent YoY visit gaps. 

Drilling down deeper into weekly visit data shows that this positive trend continued into October. And while Nordstrom Rack – which is firmly in expansion mode – outperformed Nordstrom’s traditional stores through September, this trend reversed slightly in October, as the holiday season grew closer. With Black Friday just around the corner, both chains seem well positioned to continue driving visits to their respective stores. 

Macy’s “Bold New Chapter” in Play? 

Macy’s Inc., for its part, is doubling down on its “Bold New Chapter” – a turnaround strategy involving a significant trimming of the company’s traditional Macy’s portfolio and the addition of several Bloomingdale’s and small-format stores. In August, Macy’s announced its intention to increase to 55 the number of Macy’s locations slated for closure by the end of 2024. And though the plan’s implementation is still in early stages, foot traffic data suggests that both Macy’s and Bloomingdale’s are holding their own. 

In Q2 and Q3 2024, Macy’s sustained minor YoY visit gaps – 2.8% and 3.5%, respectively – slightly outperforming the broader category. Meanwhile, Macy’s high-end Bloomingdale’s brand saw a YoY visit uptick of 1.9% in Q2, while Q3 visits remained flat compared to 2023. And given the huge monthly visit spikes both chains experience each year in November and December, Macy’s and Bloomingdale’s appear well positioned to once again experience a surge in foot traffic as the holiday season begins.

Final Thoughts

If previous years are any indication, department stores should be getting ready for significant foot traffic increases as the holidays quickly approach. Will improving consumer sentiment and cooling inflation lead to visit increases at department stores, or will consumers decide to take it easy this year?

Visit Placer.ai to keep up with the latest data-driven retail insights. 

Learn how downtown regions across US cities are measuring up with our free tools.
Check out the latest trends for
No items found.
Explore our free tools to get timely insights into key industries
Check out the latest trends for
No items found.
SHARE
Get 3 brand & industry
breakdowns every week
Subscribe to the newsletter
Oops! Something went wrong while submitting the form.

Get a Demo

Please enter your first name
Please enter your last name
Please provide a valid email
Please enter your email
Please enter company name

Thanks for reaching out!

One of our experts will be in touch soon

Try Placer.ai Free
Oops! Something went wrong while submitting the form.

Recent Publications

Get 3 brand & industry breakdowns every week

Subscribe to the newsletter
Text Link
Nordstrom
Text Link
Macy's
Text Link
Department Stores
Five Below and Ollie’s Bargain Outlet: A Pre-Holiday Snapshot
Kroger: Getting into The Seasonal Swing 
Avison Young Launches Office Busyness Index Powered by Placer.ai to Provide Unmatched Insights on Office Utilization Across Major U.S. Markets
Off-Price Ahead of the 2024 Holiday Season
A Beautiful Season Ahead: Ulta and Sally Beauty Supply
Sportswear Ahead of the 2024 Holiday Season 
Placer 100 Index: October 2024 Recap 
Placer.ai Office Index: October 2024 Recap
Placer.ai Mall Index: October 2024 Recap 
Halloween’s 2024 Retail & Dining Impact – Party City Carries the Season
Checking in With Department Stores: Nordstrom and Macy’s
Superstores and Wholesale Clubs Ahead of the Holidays
Home Depot and Lowe’s Heading Into the Holidays
Starbucks and Dutch Bros: Short Visits Lead the Way
Planet Fitness: Raising the Bar(bell)
Checking in With Full-Service Restaurants: First Watch, Chili’s, and Outback Steakhouse
RBI and Yum!: QSR Resilience in 2024
Boot Barn and DSW: Stepping Up Their Game
Target’s October Circle Week: A Data-Driven Snapshot
Chipotle, Shake Shack & Wingstop: Dining Success in Q3 2024
Playa Bowls and Tropical Smoothie Cafe: Berry Big Business
Cheesecake Factory & BJ’s Restaurants: Full-Service Success
Checking in on McDonald's and Wendy's 
Sprouts Farmers Market: A Specialty Grocer With a Traditional Twist
CAVA: The Craze Continues
Placer.ai Reaches $100M Annual Recurring Revenue
Catching Up With Carter's 
A Texas Roadhouse and LongHorn Steakhouse Showdown
Placer.ai Mall Index: September 2024 Recap – Labor Day Peaks and Holiday Season Predictions
Albertsons Q3 Check-In
Looking Ahead to the 2024 Holiday Season
Trader Joe's: Continuing to Thrive in 2024
Bowlero and AMF: A Ten-Pin Knockout
Recreational Retail: Store Performance in 2024
Placer.ai White Paper Recap – September 2024
A QSR and Fast-Casual Face-Off
Sam’s Club’s In-Store Retail Media Network Opportunity
The Rising Stars: Six Metro Areas Welcoming Young Professionals
Costco in 2024: A Deep Dive
Sherwin-Williams in 2024: Brighter Than a New Lick of Paint
Life Time and Orangetheory: Premium Fitness Flourishing
C-Stores: More Than A Pit Stop
Darden: Dining Dominance Undeterred 
Placer 100 Index for Retail and Dining: August 2024 Recap
Placer.ai Office Index: August 2024 Recap
Placer.ai Mall Index: August 2024 Recap – Back-To-School In Full Swing
Auto Parts Retailers: The Traffic Continues
Pumpkin Spice Works its Magic Once Again
School Season Sparks Retail Growth
Placer.ai White Paper Recap – July & August 2024
Big Lots’ Big Rightsizing Move in Four Data Points
Fun Away From The Sun: Checking in With Eatertainment
Domestic Migration and Population Growth: Strong Currents Off The Carolina Coast
The Civic Impact of Summer Events
Retail Trends in College Towns: A Back-to-School Snapshot
Five Below and Ollie’s Bargain Outlet: Consumers Still on the Hunt for Discounts
Macy’s & Bloomingdale’s: Into 2024 and Beyond
Limited Time Only: The Trend Continues
Beauty in 2024: Many Ways to Win
Dollar General & Dollar Tree: Powering Ahead in Q2 2024
The Home Depot and Lowe's Foot Traffic Remodel in Q2 2024
Superstore Update: Summer Savings Spree
Placer.ai Mall Index: July 2024 Recap – From Fourth of July to Back-to-School
Placer.ai Office Index: July 2024 Recap
Summer Movie Madness: Blockbuster Films Boost Foot Traffic
Driving Success: Toyota in 2024
Denny’s and IHOP: An All-Day Breakfast Matchup
Warby Parker: Seeing Clearly Now
Planet Fitness at the 2024 Halfway Point
Serving Summer 2024: RBI and Yum! Brands Q2 Foot Traffic
Starbucks, Dutch Bros., Dunkin’: Finding Summer Success
Fast Food and Fast Casual Favorites, Plus CosMc’s Takeoff
Chipotle and Sweetgreen: Fast-Casual in Q2 2024
First Watch, Texas Roadhouse, and Applebee’s: An FSR Roundup
Albertsons Companies: H1 2024 Recap
Teaming Up For Success: Sports Stadium Sponsorships
Limited Time Offers: Price Wars Boost Visits
Placer 100 Index for Retail & Dining: June 2024 Recap
Placer.ai Mall Index: June 2024 Recap
Placer.ai Office Index: June 2024 Recap
Inside Out 2: The New Blockbuster Bringing Crowds Back to Theaters
Petco and PetSmart: A Head to Head
Frozen Delights: Exploring Ice Cream Chains Across America
Placer.ai White Paper Recap – June 2024
Barnes & Noble: Writing a New Story
Small Format Stores - Sprouting, Blooming, and Expanding
Retail and Dining on Father’s Day
Thrift Store Visit Scores
Charting Value Grocery’s Visit Growth
Placer 100 Index for Retail & Dining: Introduction and May 2024 Recap
Digging Into Darden: Q2 2024 Update
2024 Retail and Dining Trends Update
TRU and avid: Midscale Hotels on the Rise 
Diving Into Kroger: A Strong Start to 2024
Placer.ai Mall Index: May 2024 Recap – Mall Visits on the Rebound
Placer.ai Office Index: May 2024 Recap
2024 Memorial Day Recap
Las Vegas: A Tourism and Migration Deep Dive
Eatertainment Chains: Full on Food, Fun, and Foot Traffic
The Promise of Luxury Apparel